Refund policy

Please note that all items are final sale due to the surprise nature of the product. Refunds, returns, and exchanges are not available.

By placing an order, you agree to the following shipping terms:

Once an order has been shipped and marked as accepted by the carrier, we are not responsible for shipping delays, lost packages, stolen packages, or incorrect delivery caused by the shipping carrier.

Customers are responsible for ensuring the shipping address entered at checkout is correct and secure.

Tracking information will be provided once the order ships. Please monitor your tracking updates closely.

Orders marked as “Delivered” by the carrier are considered fulfilled and completed.

We are unable to guarantee exact delivery dates due to possible carrier delays beyond our control.

If a package is lost in transit, customers must contact the shipping carrier directly to file a claim when appli cable.